Attention U.S. Customers: Even with Priority Mail, it is common for packages to take 2-3 weeks to arrive. Please be patient. We have not lost a package yet. If you require delivery by a certain date, please call us to arrange for FedEx delivery, which will be billed at our cost (usually $40-60 for most packages). If you check your tracking information and it shows that the package is still being accepted or not moving yet, that is normal. Please DO NOT contact us unless your package has not moved for over 10 days.
Attention Canadian Customers: Even with Priority Mail, expect 30 days minimum for delivery. 40 days is common. If you require delivery by a certain date, please call us to arrange for FedEx delivery, which will be billed at our cost (which starts at around $100).
Attention All U.K. Customers: Due to new 2021 VAT regulations, any order recieved that is under $200 USD, (excluding postage) will be valued at $200 for VAT purposes. If you have any questions regarding this new policy, please ask before ordering. We regret this action, but new U.K. regulations force us to do so. Expect 40+ days for delivery vis Priority Mail.
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